Welcome to the TeamPPC support page. If you need help with the app, have questions, or want to report an issue, we're here to help.
For technical issues, account questions, or general inquiries:
We aim to respond within 1 business day.
Penington Painting Company
Phone: (480) 588-7751
For urgent issues, contact your direct supervisor or company administrator.
PINs are assigned by your company administrator. If you're a new employee, ask your supervisor or the office to set up your account.
Contact your company administrator to have your PIN reset. You can reach them in person, by phone, or via email.
For security, the app locks after 7 failed PIN attempts for 5 hours. Wait for the lockout timer to expire, then try again with the correct PIN. If you've forgotten your PIN, contact your administrator.
Navigate to the "New Request" tab, search for or select the item you need, enter the quantity and job number, then tap Submit. Your request will be sent to the shop for processing.
Go to the "Requests" tab to see all your submitted requests and their current status (Pending, Approved, Fulfilled, etc.).
Ensure you have a stable internet connection. The app requires an active network connection to sync with the server. Try closing and reopening the app. If the issue persists, contact support.
Email rj@teamppc.com with a description of the issue or your suggestion. Include screenshots if possible.
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